Heard a noise as the garage door dropped, but the spring doesn’t seem broken. Needs help to find and fix the problem.
Most times, when you hear a loud noise and see your garage door slam down, you can bet pretty safely that the spring broke. Not in this case, though. This time it was the garage door cables that were the source of the trouble. One had broken, the other garage door cable was very frayed and would break eventually quite soon. We replaced both cables, looping them in the drums and setting the correct length to lift and lower the garage door safely.
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* $29 service call - deducted from the service
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